Noticeboard

Clinic Update

We are no longer able to offer walk in clinics at the practice.  If you need to see or speak to a GP, please use our E-consult service or call 01429 222170. 

When calling, our reception team will take your details and have been asked by our GPs to gather some information about your condition, this is to ensure that they can direct you to the most appropriate clinician and/or service and be seen as soon as possible.

If you have any symptoms associated with coronavirus, including a new continuous cough, a high temperature or a loss or change to your sense of smell or taste, you are advised to stay at home for 7 days.


Patient Participation Group

We are keen to resume our Patient Participation Group Meetings  and would love you to join us. Please speak to a member of our reception team if you would like to become a member of our Patient Participation Group.


Out of Hours

If you need a doctor urgently when the surgery is closed please contact NHS 111 or visit the walk-in/urgent care centre at University Hospital of Hartlepool.


Friends and Family Test

Would you recommend our surgery to your friends and family, please click on the Friend and Family Test in "have your say" to take part in our survey.


Great North Care Record

Recently there has been a change in how patient information is accessed and shared within the NHS. When patients attend out of ours services, emergency departments or mental health services, they will be asked to provide consent for healthcare professionals to view their notes. Every patient in the UK has been automatically signed up to this scheme and every person has to the option to opt out if they wish. 

Please see the attached document for more information and how this change will benefit patients 

GNCR patient letter

 

 

Our Mission Statement

Our goal at this surgery is to be as effective and efficient as possible in the healthcare we provide and the business that we run.

We wish to remain focused on providing excellent Primary Care services for our patients and we will continue to encourage and reflect upon their feedback.

We work closely with the CCG and local Practices to help improve the health of our patients and the local population.

We strive to deliver healthcare in a modern and fully equipped premises, whilst maximising our business earning potential.

We wish to maintain our long standing tradition of providing an environment which is welcoming, caring and accessible to our patients.

We aim to treat our patients fairly and with dignity and respect at all time.

We will always endeavour to provide effective and safe healthcare to our patients.



 
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