We are always seeking ways to improve our communication with patients. We want to make sure that you can read and understand the information we give you.
If you find it hard to read letters or leaflets from your surgery, or if you need someone present with you to support you during your visits, please let us know.
We want to know if anyone needs to be supplied information in braille, large print or easy read format. We also want to know if anyone needs a sign language interpreter or advocate.
By April 1st 2016 all organisations that provide NHS care must identify and record information relating to the communication needs of its service users.
If you have a communication or information need relating to a disability or sensory loss, please let us know when you next visit the surgery. This will allow us to update your records and ensure we provide the best form of communication to suit your needs.
Further information relating to this NHS England initiative can be found by following this link:
www.england.nhs.uk/ourwork/patients/accessibleinfo