Noticeboard

Clinic Update

We are no longer able to offer walk in clinics at the practice.  If you need to see or speak to a GP, please use our E-consult service or call 01429 222170. 

When calling, our reception team will take your details and have been asked by our GPs to gather some information about your condition, this is to ensure that they can direct you to the most appropriate clinician and/or service and be seen as soon as possible.

If you have any symptoms associated with coronavirus, including a new continuous cough, a high temperature or a loss or change to your sense of smell or taste, you are advised to stay at home for 7 days.


Patient Participation Group

We are keen to resume our Patient Participation Group Meetings  and would love you to join us. Please speak to a member of our reception team if you would like to become a member of our Patient Participation Group.


Out of Hours

If you need a doctor urgently when the surgery is closed please contact NHS 111 or visit the walk-in/urgent care centre at University Hospital of Hartlepool.


Friends and Family Test

Would you recommend our surgery to your friends and family, please click on the Friend and Family Test in "have your say" to take part in our survey.


Great North Care Record

Recently there has been a change in how patient information is accessed and shared within the NHS. When patients attend out of ours services, emergency departments or mental health services, they will be asked to provide consent for healthcare professionals to view their notes. Every patient in the UK has been automatically signed up to this scheme and every person has to the option to opt out if they wish. 

Please see the attached document for more information and how this change will benefit patients 

GNCR patient letter

 

 

When We Are Closed

If you have an urgent problem when the surgery is closed please ring 111. Your call will be answered by Northern Doctors, who cover out-of-hours.

Please note that when contacting them, your telephone conversation will be recorded.  This message and number is played on our answer phone when we are closed.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Urgent Care Centre

From 1st April 2017 there will be some changes to the urgent cares services in Stockton and Hartlepool. Please see the video below for further information.

7 day Extended Access

Hartlepool & Stockton Health are offering 7-day access to GPs, Nurses, Healthcare Assistants, and Physiotherapists at the following locations:

  • Chadwick Practice, Hartlepool
  • Tennant Street Medical Centre, Stockton
  • Woodbridge Practice, Ingleby Barwick

Appointments are available from 6:30pm to 8:00pm Monday to Friday, 10am to 5pm on Saturdays, and 11am to 4pm on Sundays. Please call your usual GP practice to book an appointment.

Accident and emergency/999

Whatever the day or time, if you or someone else experiences severe chest pain or severe loss of blood call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website