Noticeboard

Clinic Update

We are no longer able to offer walk in clinics at the practice.  If you need to see or speak to a GP, please use our E-consult service or call 01429 222170. 

When calling, our reception team will take your details and have been asked by our GPs to gather some information about your condition, this is to ensure that they can direct you to the most appropriate clinician and/or service and be seen as soon as possible.

If you have any symptoms associated with coronavirus, including a new continuous cough, a high temperature or a loss or change to your sense of smell or taste, you are advised to stay at home for 7 days.


Patient Participation Group

We are keen to resume our Patient Participation Group Meetings  and would love you to join us. Please speak to a member of our reception team if you would like to become a member of our Patient Participation Group.


Out of Hours

If you need a doctor urgently when the surgery is closed please contact NHS 111 or visit the walk-in/urgent care centre at University Hospital of Hartlepool.


Friends and Family Test

Would you recommend our surgery to your friends and family, please click on the Friend and Family Test in "have your say" to take part in our survey.


Great North Care Record

Recently there has been a change in how patient information is accessed and shared within the NHS. When patients attend out of ours services, emergency departments or mental health services, they will be asked to provide consent for healthcare professionals to view their notes. Every patient in the UK has been automatically signed up to this scheme and every person has to the option to opt out if they wish. 

Please see the attached document for more information and how this change will benefit patients 

GNCR patient letter

 

 

Repeat Prescriptions

Patients on long term medication can order repeat prescriptions in the following ways:

  • Online – register for our online services, we can send you a text to register, and order via the link at the top of this page
  • Telephone - to contact our Med-Team on 01429 857328 between 9:00 am - 11:00 am daily, to order repeat prescriptions
  • for prescription enquiries, please ring between 13:00pm - 15:00pm. 
  • By post – send it to us with a stamped addressed envelope if you want us to post it back to you.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Electronic Prescription Service

This service allows the Practice to send prescriptions electronically to a pharmacy of your choice, making the process more efficient for both patient and surgery staff. For more information on Electronic Prescribing, please contact the surgery or your local/preferred pharmacy.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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