Noticeboard

Clinic Update

We are no longer able to offer walk in clinics at the practice.  If you need to see or speak to a GP, please use our E-consult service or call 01429 222170. 

When calling, our reception team will take your details and have been asked by our GPs to gather some information about your condition, this is to ensure that they can direct you to the most appropriate clinician and/or service and be seen as soon as possible.

If you have any symptoms associated with coronavirus, including a new continuous cough, a high temperature or a loss or change to your sense of smell or taste, you are advised to stay at home for 7 days.


Patient Participation Group

We are keen to resume our Patient Participation Group Meetings  and would love you to join us. Please speak to a member of our reception team if you would like to become a member of our Patient Participation Group.


Out of Hours

If you need a doctor urgently when the surgery is closed please contact NHS 111 or visit the walk-in/urgent care centre at University Hospital of Hartlepool.


Friends and Family Test

Would you recommend our surgery to your friends and family, please click on the Friend and Family Test in "have your say" to take part in our survey.


Great North Care Record

Recently there has been a change in how patient information is accessed and shared within the NHS. When patients attend out of ours services, emergency departments or mental health services, they will be asked to provide consent for healthcare professionals to view their notes. Every patient in the UK has been automatically signed up to this scheme and every person has to the option to opt out if they wish. 

Please see the attached document for more information and how this change will benefit patients 

GNCR patient letter

 

 

Nurse Practitioner Information

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs S Stabler (f)

Practice Manager 

Mrs J Simpson (f)

Assistant Practice Manager, Safeguarding Admin Lead

Administration

Mrs A Hughes (f)

Medical Secretary

Miss R Lawson (f)

Theatre / Accounts Clerk

Reception

Our Reception Team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services, results and direct you to the right person depending on your health issue or query. Our Reception Team make the majority of patient appointments with the GPs and nurses, issue repeat prescriptions, deal with prescription enquiries and financial claims.  They also deal with patient records, carrying out searches/reports and practice audits.

Mrs L Compton (f)

Receptionist/Administrator

Mrs S Paylor (f)

Office Manager 

Miss R Lawson (f)

Receptionist/Administrator

Mrs S Green (f)

Receptionist/Administrator

Mrs S Rhodes (f)

Receptionist/Administrator

Miss G McAllister (f)

Receptionist/Administrator

Miss C Young (f)

Receptionist/Administrator

 
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