Noticeboard

Clinic Update

We are no longer able to offer walk in clinics at the practice.  If you need to see or speak to a GP, please use our E-consult service or call 01429 222170. 

When calling, our reception team will take your details and have been asked by our GPs to gather some information about your condition, this is to ensure that they can direct you to the most appropriate clinician and/or service and be seen as soon as possible.

If you have any symptoms associated with coronavirus, including a new continuous cough, a high temperature or a loss or change to your sense of smell or taste, you are advised to stay at home for 7 days.


Patient Participation Group

We are keen to resume our Patient Participation Group Meetings  and would love you to join us. Please speak to a member of our reception team if you would like to become a member of our Patient Participation Group.


Out of Hours

If you need a doctor urgently when the surgery is closed please contact NHS 111 or visit the walk-in/urgent care centre at University Hospital of Hartlepool.


Friends and Family Test

Would you recommend our surgery to your friends and family, please click on the Friend and Family Test in "have your say" to take part in our survey.


Great North Care Record

Recently there has been a change in how patient information is accessed and shared within the NHS. When patients attend out of ours services, emergency departments or mental health services, they will be asked to provide consent for healthcare professionals to view their notes. Every patient in the UK has been automatically signed up to this scheme and every person has to the option to opt out if they wish. 

Please see the attached document for more information and how this change will benefit patients 

GNCR patient letter

 

 

Do It Online

Do It Online

NHS App

You can now download the NHS app to access the following features;

  • book and manage appointments at your GP surgery
  • order repeat prescriptions
  • select a nominated pharmacy
  • get health information and advice
  • access NHS 111 online directly
  • ask your GP for advice (via eConsult)
  • view your medical record securely (once approved by GP surgery)
  • view your NHS number
  • verify your identity

The NHS App online can also be used to access services on your desktop or laptop computer, through your web browser, if you do not have a smartphone.

Please visit the following link to access online/download the app: https://www.nhsapp.service.nhs.uk/login

Or for more information visit https://www.nhs.uk/nhs-services/online-services/nhs-app/about-the-nhs-app/

If you do not wish to register via the NHS app, please contact the practice where we will be able to set you up for basic online access. This includes booking appointments, ordering prescriptions, selecting a nominated pharmacy, changing your contact details and accessing parts of your health records. All you need is a valid email address, following the confirmation of your personal details.

If you already use The Headland Medical Centre online services you can continue to use them. You can use the NHS App as well, the services automatically link.

If you wish to register via the practice, please give us a call and a member of our reception team will assist you. 

 

                            

 
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